Allego Trust Portal: Security and Compliance
Allego Trust Portal is a SOC 2 Type II certified revenue enablement platform designed for highly regulated industries, offering robust security from infrastructure to AI—including encrypted data transmission and storage, strict data privacy practices that prevent customer data from being used in AI training, globally distributed redundant infrastructure for reliable access, and compliance with GDPR, UKDPL, CCPA, and other privacy regulations.
Allego Trust Portal
Security & Compliance Without Compromise
Allego is the revenue enablement platform that highly regulated industries trust and love, designed with security, compliance, and reliability at its core.
Security from the Ground-Up
Allego is built to protect customer data at every level of the platform, from infrastructure to AI.
- SOC 2 Type II certified, with annual third-party penetration and vulnerability testing.
- Data is encrypted in transit using TLS 1.2 and encrypted at rest with a minimum of 256-bit encryption.
- Security practices align with ISO 27001 and OWASP standards, with code reviews following Veracode standards.
- Data centers are staffed 24x7 with strict physical access controls.
Secure, Practical AI
Secure, practical AI is built to protect customer data while helping teams move faster and make better decisions.
- Customer data is never used to train or fine-tune large language models.
- Your data is used only to answer your request and is deleted immediately after the response is generated. Third-party AI providers do not retain, reuse, or learn from Allego customer data.
- Customer data is never shared across environments and never benefits another customer.
- All AI outputs are grounded in customer-approved content, with encryption applied in transit and at rest.
Consistent, Reliable Access
Allego is available whenever your team needs it.
- Built on globally distributed infrastructure powered by Amazon AWS and Microsoft Azure.
- Data is stored in Amazon S3, designed for 99.999999999% durability over a given year.
- Systems are designed with redundancy to eliminate single points of failure.
- Updates and new releases are delivered without disrupting availability.
Privacy & Compliance by Design
Allego helps organizations meet strict privacy and data protection requirements.
- Complies with GDPR (EU 2016/679), UK Data Protection Law (UKDPL), CCPA, and applicable U.S. state privacy regulations.
- Customer data remains isolated within each customer environment.
- AI safeguards align with the EU AI Act and applicable regulatory standards.
- Clear governance and oversight protect customer information at every step.
Built for Regulated Industries
Allego supports the industry standards required in financial services, life sciences, and other highly regulated environments.
- Digital Safe supports FINRA 17a-3 and 17a-4 requirements for secure, immutable records.
- Learning records support FDA 21 CFR Part 11 requirements.
- Built-in controls help maintain compliance and reduce risk in high-scrutiny environments.
Flexible Governance Controls
Allego provides strong controls while allowing organizations to reflect their own structure and policies.
- Role-based access controls manage visibility across complex organizations.
- Administrative responsibilities can be assigned by team or region.
- Approval workflows ensure only authorized content is shared externally.
- Each instance operates as a separate security domain, with no cross-instance access.
Allego Worldwide
Built for global teams operating across regions, languages, and regulatory environments.
- Extensive multilingual support across the platform, including 12 localized interface languages and transcription, translation, and AI-powered capabilities in more than 99 languages.
- Data processing, storage, and visibility controls align with GDPR and UK data protection requirements.
- Works Council requirements are supported through clear governance and visibility controls.
- Local support teams in Europe provide responsive, ongoing partnership.
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Named a Leader in the first Gartner® Magic Quadrant™ for Revenue Enablement Platforms.